Effective Date: 24 September 2024

Welcome to Eternals EdTech Platform LLP (“we”, “our”, “us”). By accessing or using our platform, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Platform Overview

Eternals EdTech Platform LLP provides educational courses designed for students, homemakers, freelancers, and job seekers. By accessing our platform, purchasing, and enrolling in courses, you agree to be bound by these terms.

2. Account Creation and User Information

  • Account creation is required only when purchasing a course. During registration, we collect your name and email.
  • Users must provide accurate information for enrollment. Misrepresentation or false information may lead to suspension or account termination.
  • Accounts are personal and must not be shared with others. Only instructors will have access to your details.

3. Account Suspension and Termination

We reserve the right to suspend or terminate accounts if users engage in any of the following activities:

  • Using vulgar language or inappropriate behavior in comments, forums, or reviews.
  • Violation of any rules outlined in this agreement.

4. Course Access and Ownership

  • All courses purchased come with lifetime access.
  • Users are granted viewing rights only for learning purposes. They may not modify, resell, delete, or edit any course content.

5. Payments and Refunds

  • All course purchases require a one-time payment.
  • We use Razorpay, PayPal, and PayU for payment processing, and users are not charged any additional fees beyond the course price.
  • Refunds are available for courses priced above Rs. 500, subject to our refund policy.

6. Prohibited Activities

Users are prohibited from engaging in the following activities:

  • Hacking or attempting to hack into the platform.
  • Promoting personal content or products in comments or reviews.
  • Reselling, screen recording, or otherwise distributing course content without permission. Legal action may be taken against users violating these terms.

7. Content and Intellectual Property

  • All content on the platform is owned by Eternals EdTech Platform LLP. Only our content creators are allowed to upload materials.
  • Users are not allowed to redistribute, sell, or alter any content on the platform.

8. User Data and Privacy

  • We collect and store only your name and email. This data will not be shared with any third parties and will be securely stored on our platform.
  • Users can request to delete their data at any time.
  • We use Google Analytics for monitoring site usage, but this does not collect or store any personal information.

9. User Conduct

  • Respectful interactions with instructors and other users are expected at all times.
  • Plagiarism or copying of any content is strictly prohibited.
  • Instructors must be treated with respect, and feedback should be constructive.

10. Course Content Responsibility

  • The responsibility for course content lies with the instructor. However, in case of tool or software updates beyond our control, neither we nor the instructor will be held liable for outdated content.
  • If users encounter issues with course content, they can contact our support team for assistance.

11. Platform Downtime

  • We maintain a 99% uptime on our platform. During website updates or maintenance, users will still have access to previously enrolled courses and their data.

12. Governing Law

  • This platform operates under the jurisdiction of the Ministry of Education, Government of India. All disputes will be governed by Indian law.

13. Dispute Resolution

  • For any queries or concerns, users can contact our support team via email at help@onlineternals.com.
  • If the issue is unresolved, users may contact us directly at +91 7500645905.

By using our platform, you agree to abide by these Terms & Conditions. Failure to comply with these terms may result in the suspension or termination of your account.