At Eternals EdTech Platform LLP, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and manage your personal data when you interact with our platform. Please read it carefully to understand our practices.

1. Information We Collect

We collect personal information when you enroll in a course on our platform. This includes:

  • Name and email address for account creation and course enrollment.
  • Address and payment details at the time of course purchase.

2. Payment Information

Your payment information is securely handled by third-party processors such as Razorpay, PayPal, and PayU. We do not store your payment details directly on our platform.

3. Third-Party Data Sharing

We do not share your personal data with any third parties for marketing, partnerships, or any other purposes.

4. Use of Cookies

Our platform uses cookies to enhance your experience. The types of data collected by cookies include:

  • Browsing history (pages visited, time spent on pages).
  • For purposes such as:
    • Personalization of your user experience.
    • Analytics to understand platform performance.
    • Advertisements that may be relevant to you.

You can control cookie settings through your browser preferences.

5. Data Retention

We retain your data securely for the lifetime of your account. However, you can request to delete your data at any time. Upon request, your data will be permanently removed from our platform and associated services.

6. Security Measures

We employ robust security measures, including:

  • Secure servers to store user data.
  • SSL encryption to protect sensitive information during transactions and data transfers.

7. Children’s Privacy

We allow children under 18 to access our platform. However, there are special provisions to ensure the protection of minors’ data. Parental consent is required for users under 18, and we handle their information with extra care in compliance with legal standards.

8. User Rights

As a user of our platform, you have the following rights concerning your personal data:

  • Access to your personal data.
  • Update and correction of inaccurate information.
  • Deletion of your data upon request.

If you wish to exercise any of these rights, please contact us via help@onlineternals.com.

9. Policy Updates

We may update this Privacy Policy from time to time. All updates will be posted on the platform via announcements and in our newsletter. It is your responsibility to review the updated policy regularly.

10. Data Breach Handling

In the event of a data breach, we will:

  • Make every effort to delete compromised data from affected sources.
  • Notify impacted users promptly.
  • If a user requests deletion of their data following a breach, we will ensure that their data is fully removed from our platform as well.

If you have any questions or concerns regarding our privacy practices, feel free to reach out to us at help@onlineternals.com. We are committed to protecting your privacy and providing a safe learning environment for all users.